An intro level understanding of symptomatology, intervention strategies, and relevant contextual factors of broad experiences of psychopathology. A fundamental understanding of the indications a family member, friend, or colleague may be experiencing distress The comfort level required for initiating an empathic, compassionate conversation with a person of concern. Charting the Boundaries Between Normal and Abnormal Behavior • Determining whether behavior is abnormal is a complex problem. • Psychologists typically use several criteria in determining whether behavior is abnormal, including − unusualness, − social deviance, − emotional distress, − maladaptive behavior, − dangerousness, − faulty perceptions or interpretations of reality